Effective Date: 15 April 2025
We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, and manage your personal information when you join our mailing list.
1. What information we collect
When you subscribe to our mailing list, we collect the following personal information:
- Your name (optional)
- Your email address
- Your consent to receive email communications from us
2. How we collect your information
We collect your information directly from you when you complete our sign-up form, either on our website or through another approved channel.
3. Why we collect your information
We collect your personal information for the following purposes:
- To send you email newsletters, updates, and other relevant content
- To manage and maintain our mailing list
- To improve the content and effectiveness of our communications
We will not use your personal information for any purpose other than those outlined above unless you give explicit consent or we are required by law.
4. How we store and protect your information
We store your personal information securely using MailerLite (our email marketing provider), which complies with international data protection and security standards. Access to your information is restricted to authorised personnel only.
5. Third-party services
We use MailerLite to manage our mailing list. When you subscribe, your information is stored on MailerLite’s secure servers, which may be located outside Australia. MailerLite complies with relevant data protection regulations, including the General Data Protection Regulation (GDPR) and Australian privacy laws.
We do not share your personal information with any other third party unless required by law.
6. Access and correction
You may request access to the personal information we hold about you or request that we update or correct it at any time by contacting us at:
jo@conversationwithachef.com
7. Unsubscribing
You can unsubscribe from our mailing list at any time by clicking the ‘unsubscribe’ link at the bottom of our emails. Your information will then be removed from our mailing list unless required to be retained by law.
8. Complaints
If you believe we have breached your privacy or mishandled your personal information, please contact us in writing at the email above. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au/privacy/privacy-complaints/
9. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.